Graduate Order Processor

Application deadline date has been passed for this Job.
Full Time
  • Post Date: October 16, 2018
  • OFFERED SALARY: Not specified
  • CAREER LEVEL: Fresh Graduate/Entry Level
  • EXPERIENCE: 1-2 years
  • GENDER: Both
  • INDUSTRY: Logistics / Transportation
  • QUALIFICATION: BSc/HND
Job Description

Job Description

  • Manage flow of customer orders from initiation to delivery
  • Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
  • Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
  • Determine the best delivery method for each delivery
  • Negotiate rates with logistics service providers
  • Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
  • Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
  • Prepare an end-of-day report with accurate and complete information
  • Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
  • Lead or participate in cross-functional initiative
  • Ensure sharing of best practice among the team to drive efficiency

Qualifications

  • A University degree in any discipline
  • 1-2 years’ experience
  • Experience in Operations, Logistics, eCommerce, Retail is preferred but not required
  • Additional Information:
  • Must be computer literate
  • Excellent analytical thinking
  • Knowledge of or willingness to learn new productivity tools
  • High level of initiative with ability to self-manage
  • Excellent written and verbal communication.
How to Apply

Interested and qualified candidates should send their CV’s to: careers@supermartng.com using the position as your title of the subject.