Overview

United Parcel Service is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has grown to become a Fortune 500 company and one of the world’s largest shipping couriers.

Job Position: Customs Brokerage Representative

Job Location: Lagos

Job Description

  1. To process customs clearance (release) AND / OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
  2. Client (Internal / External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
  3. Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client’ profile in CCBS system (creates or modifies line code/classification)
  4. Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Responsibilities

  1. Data entry (open customers’ files, validate information, credit and invoicing)
  2. Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
  3. Identify customer profiles discrepancies
  4. Answer standard questions and requests from customers, drivers, customs and other offices
  5. Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents.

Job Requirements

  • Bachelor’s Degree; Higher National Diploma,
  • 2 years of experience
  • Bilingualism required – intermediate level (in Quebec Only)
  • Basic knowledge in Customs operations, laws and regulations, and other government departments
  • Basic understanding of HS system
  • Basic computer skills.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Customer Service

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