Overview

Tempkers Limited – Our client, a Cosmetic Company is recruiting to fill the position below:

Job Position: Client Retention Officer

Job Location: Abuja

Job Responsibilities

  1. Communicating with customers and sales representatives.
  2. Analyzing customer behavior.
  3. Gathering information about customer complaints.
  4. Developing aggressive retention strategies based on customer feedback.
  5. Negotiating with customers to renew contracts and retain business.
  6. Meeting with the sales team to propose customer retention solutions.
  7. Writing and presenting customer behavior reports.
  8. Building positive relationships with customers and business associates

Job Requirements

  • Bachelor’s Degree in Sales, Marketing, or related field.
  • 3+ years experience in a similar role.
  • Excellent customer service skills.
  • Strong conflict resolution skills.
  • In-depth knowledge of sales and marketing software.
  • Ability to remain calm and professional in stressful situations.
  • Advanced communication and interpersonal skills.
  • Empathy and patience.
  • Advanced organizational skills.

Salary
N50,000 – N100,000 monthly.

Application Deadline
31st October, 2022.

How to Apply
Interested and qualified candidates should send their resumes to: applications@tempkers.com using the Job Title as the subject of the mail.

Note: Only Females are encouraged to apply.

Tagged as: Customer Service