Overview
Sygnite Power & Energy Solutions Limited is an Engineering, Procurement and Support Services Company based in Nigeria. With a team of brilliant individuals with innovative Technology, we provide the best services in Manufacturing and Civil Engineering, Electrical Installation, Procurement and Backup Power Solutions.
Job Position: Sales Officer
Job Location: Lagos
Job Responsibilities
- Generates and processes new sales leads as necessary
- Answers phone calls from customers and deals with problems as they arise
- Attend to walk-in customers providing necessary sales information
- Takes sales information and puts it into an easily readable format (Excel spreadsheet/CRM)
- Follows up with customers to ensure they are satisfied with Sygnite products purchased.
- Provides any necessary data or reports to the sales team
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Arranges appointments with clients and the sales team
- Acknowledges customers by responding to emails, texts, and phone calls
- Updates all contact information for clients
- Deals with any customer complaints and resolves the issue as necessary
- Communicate frequently with the sales team to develop and implement new methods/procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory’’
- Attend meetings as required with the Sales Manager, Technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
- Processing of orders & warranty enquiries in a timely manner
- Arranges travel and accommodations for any salesperson that is meeting clients outside of the office
- Does any necessary administrative work including filing reports or presenting the sales team with necessary documents
- Closely following up on all business leads within a 24-hour response timeline to clients.
- Submitting daily, weekly and monthly sales reports to the Line Manager.
- All other tasks as assigned by the Line Manager.
Job Requirements
- Minimum of Bachelor’s Degree
- Proven work experience (1 year) as a Sales support associate or similar field
- Basic understanding of sales principles and customer service practices
- Good use of Microsoft Office Suite
- Great communications skills
- Attention to detail
- Good organisational & administrative skills.
Application Deadline
16th November, 2022.
How to Apply
Interested and qualified candidates should send their CV to: recruitsygnite@gmail.com using the Job Title as the subject of the mail.