Overview
Kreateng is a software development, branding and Fin-tech company. We breathe life into other brands through technology.
Job Position: IT Support Officer
Job Location: Lagos
Job Description
- The IT Support maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly.
- IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they arise.
Job Responsibilities
- Bank Application Support: Create user, assign roles and privileges. Request ATM card. Support Mobile App (Android & IOS Apple). Resolve mobile app login issues.
- IT Requisition: Prepare requisition for Bank One user access, SMS transaction alert bill and virtual airtime top-up bill.
- Webmaster Support: Update current website of the bank and create web portal to support users as need be.
- Other Support: Manage asset inventory book, error logbook and visitors’ book(Vendor)
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
Job Requirements
- Candidates should possess a Bachelor’s Degree qualification
- Minimum of 2 years banking experience is ann advantage
- Familiar with C+, SQL, Azure, HTML, Git
- Familiar with Project management tools like Trello, JIRA, etc
- Patience and a good listening ability
- Problem-solving skills
- Love to help people
- Can take the initiative and adapt to a fast-paced work environment
- Can adapt quickly to interacting with different personalities
- Verbal and written communication
- Time management skills
- Familiar with CRM systems.
Application Deadline
27th October, 2022.
How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: jobs@kreateng.com using the Job Title as the subject of the mail.