Overview

Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc. Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization’s success. Phil Ban has continued to help organizations maximize the potential of their human resources.

Job Position: Client Relation Manager

Job Location: Ikeja, Lagos

Job Responsibilities

  1. Building and maintaining relationships with clients and key personnel within customer companies.
  2. Conducting business reviews to ensure clients are satisfied with their products and services
  3. Attending meetings with clients to build relationships with existing accounts.
  4. Achieving client relationship targets and KPI’s as set by the Head of Department
  5. Escalating and resolving areas of concern as raised by clients.
  6. Carrying out client satisfaction surveys and reviews.
  7. Monitoring company performance against service level agreements and flagging potential issues.
  8. Updating the records and reconciling client accounts.
  9. Liaising with internal departments to ensure client needs are fulfilled effectively
  10. Any other duties assigned by management

Job Requirements

  1. Candidates should possess a Bachelor’s Degree or HND
  2. Must have 2 to 4 years job experience in Client Relationship management.
  3. Recognized Degree and Certification.
  4. Must have skills in problem solving
  5. Must have fluency in English Language and any other local dialete.
  6. Ability to Multi Task
  7. Good proficiency in MS Office – Word, Excel, PowerPoint
  8. Strong Verbal and Communication skills
  9. Ability to work on long hours due to the nature of the project

Salary
N80,000 – N100,000 / Month.

Application Deadline
3rd January, 2023

How to Apply
Interested and qualified candidates should send their Cover Letter to: philbannig@ymail.com or info@philbanconsulting.com using the Job Title as the subject of the email.

Tagged as: Customer Service, Graduate