Head of Q-commerce at Glovo

Glovo – We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

Job Position: Head of Q-commerce

Job Location: Lagos

Job Description

1. The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 30 mins.
2. The way we want to grow is by making everything in cities immediately accessible.
3. To reach this goal we need a 360, analytical, and results driven person to lead the quick commerce business in a startup where time is a crucial factor.
4. You will act and operate as a startup within our company, so you must be a builder.

Job Responsibilities

1. Build and maintain relationships with the top retail & grocery partners in Nigeria.
2. Lead the commercial team to onboard new partners on our platform and the account management team to make active partners grow
3. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
4. Be the owner of groceries, retail & micro fulfilment centres P&L.
5. Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
6. Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
7. Get feedback from our partners and translate it into product, marketing and operations improvement
8. Give visibility using analytical reports to the main stakeholders of the project status and follow up on next steps
9. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
10. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Job Requirements

• 7+ years of experience in fast-paced environments (FMCG, retail, startups, top consulting firms, top internet firms)
• Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented
• Ability to hire, manage and retain a top talent team
• Experience in understanding retail business, as well as revenue dynamics and drivers.
• Know how to negotiate and build your way into a super deal with big retail players
• Data-driven mentality: takes decision based on data and makes business judgment when necessary
• Ability to find smart and elegant solutions to complex, multi-disciplinary problems
• Proficiency in English
• An empathetic, inclusive and curious attitude
• We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life Benefits

1. Enticing equity plan (if applicable)
2. Top-notch private health insurance
3. Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
4. Discounted gym memberships
5. Flexible time off (take the time you need) and hybrid working model (own your time)
6. Enhanced parental leave including nursery support!
7. Online therapy and wellbeing benefit

What You’ll Find When Working aAt Glovo

1. Gas: Driven to deliver quality results quickly
2. Good Vibes: Bring positivity and communicate openly
3. Stay Humble: Self-aware and open to learning
4. Care: Uplift people and the planet
5. Glownership: Act as proud owners
6. High Bar: Focus on Top Performance

How to Apply
Interested and qualified candidates should:
Click here to apply online