Overview

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

Job Position: Assistant Customer Care Support Representative

Job Location: Ikeja, Lagos

Job Description 

  1. Maintain a Positive and professional towards at all times
  2. Assist the head customer service representative. attend to customers’ inquiries
  3. Communicating with customers through various channels
  4. Acknowledging and resolving customers’ complaints
  5. knowing our products in and out so that you can answer all questions
  6. keeping records of customers’ transactions, comments and complaint
  7. Providing feedback on the efficiency of the customer service process
  8. Ensure customer satisfaction and provide customer service support
  9. Daily update of customers’ investment details.

Job Requirements

  • Interested candidates should possess a Bachelor’s Degree in relevant fields.
  • Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English

Salary
N3,400,000 – N4,000,000 monthly.

Application Deadline
31st March, 2023.

How to Apply
Interested and qualified candidates should send their CV to: cuspeople@gruvyvest.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate