Overview
SYNLAB is the leading laboratory services provider in Nigeria. SYNLAB offers a full range of innovative and reliable medical diagnostics for patients, practicing doctors, hospitals and corporate organizations. The services also encompass environmental laboratory analysis. SYNLAB Nigeria is a part of the SYNLAB Group which operates in more than 40 countries across four continents. SYNLAB Nigeria operates 26 facilities across Nigeria.
Job Position: ICT Support Officer
Job Location: Lagos
Job Description
- Provide technical support to our organization’s staff and clients
- Responsible for maintaining and troubleshooting computer systems, software, hardware, and networks.
Job Responsibilities
- Provide 1st line support for local and remote end-users, resolving IT related technical issues and providing support for users.
- Able to talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Skilled in maintenance and repairs of PCs and perform periodic (and preventive) maintenance on them.
- Support branches during downtimes, and promptly escalating the problem while initiating procedures to ensure business continuity.
- Ensure that incidents are logged and tracked using formal documentation
- Able to handle installation and configuration of computer hardware and operating systems, and applications
- Manage all aspects of IT security and ensure compliance with Data Protection Regulations.
Job Requirements
- Bachelor’s Degree / HND in Computer Science or related field.
- Minimum of two (2) years of experience in ICT support.
- Good knowledge of computer systems, software, hardware, and networks
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Good project management skills.
Application Deadline
3rd March, 2023.
How to Apply
Interested and qualified candidates should send their CV to: ng.career@synlab.com using “ICT Support Officer” as the subject of the mail.