Overview

SYNLAB is the leading laboratory services provider in Nigeria. SYNLAB offers a full range of innovative and reliable medical diagnostics for patients, practicing doctors, hospitals and corporate organizations. The services also encompass environmental laboratory analysis. SYNLAB Nigeria is a part of the SYNLAB Group which operates in more than 40 countries across four continents. SYNLAB Nigeria operates 26 facilities across Nigeria.

Job Position: ICT Support Officer

Job Location: Lagos

Job Description

  • Provide technical support to our organization’s staff and clients
  • Responsible for maintaining and troubleshooting computer systems, software, hardware, and networks.

Job Responsibilities

  1. Provide 1st line support for local and remote end-users, resolving IT related technical issues and providing support for users.
  2. Able to talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  3. Skilled in maintenance and repairs of PCs and perform periodic (and preventive) maintenance on them.
  4. Support branches during downtimes, and promptly escalating the problem while initiating procedures to ensure business continuity.
  5. Ensure that incidents are logged and tracked using formal documentation
  6. Able to handle installation and configuration of computer hardware and operating systems, and applications
  7. Manage all aspects of IT security and ensure compliance with Data Protection Regulations.

Job Requirements

  1. Bachelor’s Degree / HND in Computer Science or related field.
  2. Minimum of two (2) years of experience in ICT support.
  3. Good knowledge of computer systems, software, hardware, and networks
  4. Excellent communication and interpersonal skills.
  5. Strong analytical and problem-solving skills.
  6. Ability to work independently and as part of a team.
  7. Good project management skills.

Application Deadline
3rd March, 2023.

How to Apply
Interested and qualified candidates should send their CV to: ng.career@synlab.com using “ICT Support Officer” as the subject of the mail.

Tagged as: Graduate, Information Technology