Overview

Efficacy Construction Company Limited is a leading Building Construction Company based in Lagos Nigeria with over 14 years of providing exceptional service in the real estate sphere. Through its productive journey of fourteen years, the company has relentlessly grown to be committed to meeting and satisfying one of the most fundamental desires on the hierarchy of human needs, Shelter. A feat we have achieved through persistent accountability, excellence, reliability, and efficiency since conception.

Job Position: Facility / Relationship Officer

Job Location: Victoria Island, Lagos

Job Description

  1. We are looking to hire a highly skilled Facility/Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.
  2. The ideal candidate should like interacting with people in various ways such as in person, through emails and talking over the phone.
  3. You must possess excellent communication skills and maintain the core values of the organisation.

Job Responsibilities

  1. Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.
  2. Conduct proactive preventive checks on all facilities to avoid downtime.
  3. Ensure our properties are prepared ahead for tenant occupancy.
  4. Ensure all facilities meet government regulations and environmental, health and security standards.
  5. Market company properties for sale and leases.
  6. Manage complaints made to facility managers.
  7. Handle post-client and post-construction issues.
  8. Listen to and comprehend the client’s problems with the intent to solve them.
  9. Resolve client and resident complaints quickly and efficiently.
  10. Keep clients updated on the latest products to increase sales.
  11. Prepare and send weekly Newsletters.

Job Requirements

  • Minimum of HND in Marketing or related fields.
  • 3 – 5 years of experience.
  • Experience working in the Nigerian Real Estate Industry is a plus.
  • Proven experience working in an office environment.
  • Proficiency in the use of Microsoft Word and Excel.
  • Good telephone etiquette.
  • Ability to multitask.
  • Excellent organisational skills
  • Highly organised, thorough and detail oriented.
  • Superior problem-solving skills in business and everyday situations.
  • Ability to apply critical thinking skills to resolve difficult issues.
  • Ability to remain calm in frustrating situations.
  • Effective written and oral communication abilities.
  • Excellent recordkeeping and data entry skills.

Application Deadline
13th April, 2023.

How to Apply
Interested and qualified candidates should send their detailed CV to: careers@efficacyconstruction.com using the Job Title as the subject of the mail.

Note: Only successful candidates will be contacted.

Tagged as: Customer Service, Graduate