Overview
Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
Job Position: Head of Key Account
Job Location: Lagos
Job Description
- The Head of Key Account Management represents the whole spectrum of the business’s products and services to the assigned consumers.
- He/She must be highly analytical (Power Bi) also leads key account planning and ensures that all assigned consumer accounts within the department are catered for and that their needs and expectations are met by the business.
- The ideal candidate should have a good understanding of the mobile phone, appliances, electronics and computing markets.
Job Responsibility
- Accountable for Sales and Revenue growth from Jumia Key Sellers, including shared ownership of Customer Acquisition and Engagement goals.
- Supports Key Account Managers in negotiating commercial terms, signing contracts, and building sound margin structures.
- Partners with Jumia’s key business partners to grow their assortment and business on Jumia.
- Full P&L ownership. Accountable for profitability of respective businesses and shared responsibility over subsidy budgets.
- Build and maintain senior level relationships with Jumia’s key partners, acting as the first point of escalation.
- Build and maintain senior level relationships with internal Jumia teams, this role is expected to work closely with Marketing, Finance, Content, and Tech teams.
- Owns weekly, monthly, and quarterly reporting aspects for their respective teams and business partners.
- Hire and develop a high performing, diverse team.
Job Requirements
- Bachelor’s Degree in Business, Technology, or relevant field of study or equivalent experience.
- Relevant 8-13 years work experience, ideally in Retail or Electronics-related industry
- Demonstrated ability to optimize spend to achieve business goals.
- Demonstrated success in leading and managing a team.
- Demonstrated experience in building and maintaining senior level contacts.
- Broad commercial awareness developed in a fast-moving environment.
- Ability to absorb and use data to drive fast accurate decisions for the customer.
- Excellent communication and proven analytical skills.
- Ability to manage time and juggle multiple priorities to execute high quality deliverables.
- Fluency in English. Superior oral and written communication skills with an innate attention to detail.
How to Apply
Interested and qualified candidates should:
Click here to apply online