Overview

Eden Care & Resourcing Limited is a Human Resource Consulting firm with a specialisation in the recruitment & training of Domestic and Support staff. We allow you to focus on your professional goals and aspirations, we specialize in the placement of competent staff for organizations. We do not only hire & place staff, but we also engage organizations in capacity building for enhanced corporate effectiveness.

Job Position: Customer Service Representative

Location: Magodo, Lagos

Job Brief

  • We are looking to hire an experienced Customer Service Representative, who can develop some of our Social Media content and is also vast in inventory management.

Job Responsibilities

  1. Generate sales leads
  2. Identify and assess customers’ needs to achieve satisfaction
  3. Build sustainable relationships and trust with customer accounts through open and interactive communication
  4. Provide accurate, valid, and complete information by using the right methods/tools
  5. Meet personal/customer service team sales targets and call handling quotas
  6. Manage large amounts of incoming calls
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution

Job Requirements

  1. Higher National Diploma holder.
  2. Must have experience in Sales and Social Media content/strategy or in a similar role.
  3. Must have the ability to create catchy content.
  4. Excellent knowledge of Facebook, Twitter, Instagram,
  5. Familiar with product photography
  6. Excellent multi-tasking skills
  7. Great customer service skills
  8. Excellent communication skills

Application Deadline
12th May 2023.

How to apply
Interested and qualified candidates should send their Application and CV to: careers@edencarelimited.com using the Job Title as the subject of the mail.

Note

  • Only shortlisted candidates would be contacted.
  • For more enquiries, kindly reach out via the contact below: 08094711700.

Tagged as: Customer Service