Overview

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Position: Sales Administrator

Job Location: Lagos

Job Description 

  1. The Sales Administrator manages low-level reporting for the sales team, supporting and managing administrative formalities for the sales like commission and service issues, organizing meetings and logistics, making calls, managing DSR churn/retention and keeping the non-selling DSRs updated about promos and changes.
  2. You will report to the Regional Manager

Job Responsibilities

  1. You will maintain accurate sales data
  2. You will collaborate with other units on behalf of the Sales team for complaints and improvements
  3. You will be responsible for DSR registrations and maintaining accurate DSR Database
  4. You will organize and anchor regular meetings and logistics
  5. You will ensure minutes of meetings are taken and well communicated to the team
  6. You will ensure DSRs’ complaints are escalated and resolved within agreed timelines
  7. You will coordinate all DSR-related activities
  8. You will ensure all relevant reports are published within stipulated timelines
  9. You will ensure all registered DSRs have signed contract forms
  10. You will ensure regular calls to non-selling DSRs to ensure churn is under 10%
  11. You will ensure regular calls to non-selling DSRs to ensure 70% MoM retention

Job Requirements

  • A First Degree Higher or a Higher National Diploma Holder
  • 2+ years’ experience in a corporate environment
  • Exposure to working on a CRM
  • Basic excel skills should be fluent in English and Pidgin
  • Have a process-oriented mindset
  • Excellent Presentation skills
  • Good Planning and Organization skills
  • Ability to work calmly under pressure

Benefits
What’s in it for you:

  1. Private health insurance (inpatient outpatient, maternity, eye care, dental and gym facilities)
  2. Group Life Cover and Personal Accident Cover
  3. Company pension (A mandatory basic national social security scheme)
  4. Airtime and Data allowance (dependent on the nature of the role)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Sales

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