Overview

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Position: Product Operations Manager

Job Location: Abuja

Job Description

  1. You will be working as a Product Operations Manager in our Product and Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.
  2. We are building Engineering centers of excellence across multiple regions and are looking for smart, talented, driven engineers.
  3. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years.

About The Role

  1. We are currently seeking to hire a Product Operations Manager whose sole focus will be on increasing efficiency and improving collaboration.
  2. The ideal candidate will concentrate on streamlining internal workflows, processes, and tools throughout each stage of product development – from strategizing and ideating to planning, building, launching, and beyond.

Job Responsibilities

  1. Implementing or optimizing systems and processes
  2. Ensuring timely, audience-appropriate communication
  3. Analyzing, synthesizing, and automating data created or used by product management
  4. Offloading non-core product management tasks
  5. Identifying areas where team effort doesn’t align with the core strategy
  6. Defining, documenting, and maintaining release processes
  7. Building (or re-engineering) processes for repeatable, critical tasks
  8. Identifying product feedback loops within the organization and working with stakeholders to close those loops with new routines
  9. Scaling product knowledge across the organization
  10. Developing and documenting the norms and standards for tool use within product management.

Job Requirements

  1. You should have 3+ years of working with a high-growth tech company or working in banking/finance-related business areas such as acquiring, payments and so on.
  2. Outstanding written and oral communication skills.
  3. Excellent product knowledge and operational excellence.
  4. Strong understanding of payments and collections products.
  5. Experience with different transaction scenarios within the Fin-Tech Industry.
  6. Highly customer-centric and good problem solving skills.
  7. A strong knack for data.
  8. Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment.
  9. Proficiency in MS Office Suite – Excel.

Benefits

  1. Private Health Insurance
  2. Pension Plan
  3. Paid Time Off
  4. Work From Home.

How to Apply
Click here to apply online

Recruitment Process

  1. Screening call with a member of the recruitment team for 30 minutes.
  2. Technical interview with members of the product team for 45 – 60 minutes.
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