Overview

Allen Professional Services – Our client, a growing Fast Food Chain in Owerri, Imo State, is recruiting suitable candidates to fill the position below:

Job Position: Operations Manager

Job Location: Owerri, Imo

Job Description

  1. The Operations Manager reports to the Chief Executive Officer of the company. He oversees the overall development and growth of the fast-food business.
  2. He ensures that all the strategic objectives, marketing and sales plans, operations plans are all delivered as planned. He coordinates the activities of the entire outlets of the company.
  3. He supervises a set of Outlet Managers to ensure that all outlet operations are run smoothly in line with the company’s objectives.

Job Responsibilities

  1. Establish and implement business development and growth plans.
  2. Establish and implement operations plans for all outlets.
  3. Establish and implement Standard Operating Procedures (SOP) to guide all activities in all outlets.
  4. Establish and implement standard supply chain policies and procedures in line with leading practices.
  5. Establish and monitor performance criteria and targets for all outlets.
  6. Develop and manage customer relationship management systems.
  7. Establish monitoring systems for the use of company’s resources including human resources, facilities, infrastructure, relationships, and partnerships.
  8. Oversee and ensure full adherence to agreed recipe, menu/meal plans.
  9. Conduct regular site visits and spot checks to all outlets to monitor and ensure full compliance with defined food safety, cleanliness and hygiene policies and procedures.
  10. Ensure the timely and cost-effective procurement and distribution of materials and equipment/tools between the central store and all outlets.
  11. Oversee the preparation, implementation, and monitoring of annual budgets.
  12. Oversee the development and maintenance of business control systems.

Job Requirements

  1. First Degree in Food Science & Technology, Catering or related fields.
  2. Minimum of ten (10) years relevant work experience of which at least five (5) years must have been at a senior management level in a food services organization.
  3. Highly experienced in food products and services.
  4. Sound logistics management, business operations and financial knowledge.
  5. Strong managerial skills with proven track record in delivering targets and efficiencies.
  6. Strong experience working with business owners and company directors.
  7. Fluency in English is essential, with superior oral and written communication skills.

Application Deadline
31st July, 2023.

How to Apply
Interested and qualified candidates should send their CV to: recruitmentservices@allen.ng using the Job Title as the subject of the mail.