Overview

Beckley Consulting Limited is a company with a special focus on the provision of professional support services for Micro, Small and Medium Enterprises (MSMEs). We also provide and manage out-sourced labour, temporary or permanent, semi-skilled or skilled, for small and big organizations.

Job Position: Project & Operations Coordinator

Job Location: Lekki, Lagos

Job Responsibilities
Project Coordination Role:

  1. Ensuring Projects are being implemented as per the process, timelines & budget
  2. Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
  3. Creating, Planning & Implementing Project Plans and other required documents.
  4. Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IPs and Integration of the links
  5. Raising & Coordinating for release & approval of Purchase Orders & Material Requests
  6. Ensuring the links are delivered as per customers’ Purchase Order & satisfaction.
  7. Ensuring the Sign off of Job Completion Certificate (JCC) from the Client within 24 Hours of link delivery
  8. Submission of Link Budget, Checklists & JCC to Upstream Provider
  9. Presentation of Project Status to Management

Operations Coordination Role:

  1. Maintaining & Analyzing Network Uptime Reports
  2. Maintaining & Analyzing Client wise Network Reports
  3. Ensuring Network Database is updated on a regular basis
  4. Vendor Management & Payment Processing
  5. Inventory Budgeting, Management, Accounting & Verification

Key Measures

  1. Revenue Growth vis a vis Project Implementation
  2. Network Uptime
  3. Fault Management
  4. Total Number of Tickets & Tickets per Customer
  5. First Call Resolution (FCR)
  6. Profitability over Time
  7. Inventory Management

Key Relationships

  1. HOD/CIO/MD of TecPoint Global Solutions
  2. HOD Operations Department
  3. HOD Project Management Department
  4. HOD Business Development Department
  5. HOD Customer Care Department
  6. Customers of TecPoint Global Solutions
  7. Vendors & Partners of TecPoint Global Solutions

Job Requirements

  • Minimum Graduate Degree in Science & Technology
  • 2 – 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Lines, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.
  • Relevant Certification in Project Management
  • Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
  • Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools

Required Skills:

  1. Internet Bandwidth & Leased Circuits
  2. Smart Solutions & Internet of Things (IoT)
  3. Internet Broadband
  4. FTTX

Soft Skills & Characteristics:

  1. Passion to serve customers
  2. Strong Planning & Organizational skills
  3. Excellent Time Management & Stress Management skills
  4. Self-motivated and detail-oriented
  5. Quick to collaborate and coordinate with team members when necessary
  6. Prior experience working with financial accounts
  7. Strong math and critical reasoning skills
  8. Vendor Management
  9. Integrity & Honesty
  10. Team Player
  11. Interpersonal Skills
  12. Resourcefulness & Result Oriented approach
  13. Customer Oriented Approach
  14. Strong Oral & Written Communication.

Salary
N125,000 – N175,000 (Gross)

Application Deadline
11th August, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: recruitment@beckleyconsulting.com using the Position as the subject of the email.