Overview

Pershing Hills Elementary is an elementary school located in Lagos with a focus on Early Years and Elementary education. The school aims to build confident and creative thinkers with a relevant education for their future.

Job Position: Customer Service Manager

Job Location: Lekki, Lagos

Job Description

  1. This is a full-time on-site role for a Customer Service Manager.
  2. The Customer Service Manager is responsible for overseeing the customer support team to ensure customer satisfaction.
  3. This includes managing customer inquiries, resolving complaints, and analyzing customer feedback.
  4. The Customer Service Manager is also responsible for maintaining accurate customer records and reports.

Job Requirements

  1. Bachelor’s Degree in Business Administration, Education, or related field
  2. Minimum of 3 years experience
  3. Customer Satisfaction, Customer Service Management, and Customer Support skills
  4. Analytical skills to evaluate customer feedback and performance metrics
  5. Excellent communication skills to effectively interact with customers and team members
  6. Demonstrated ability to lead and motivate a team for peak performance
  7. Experience working in a school or education setting is a plus.

Salary
N100,000 – N300,000 / month.

Application Deadline
21st September, 2023.

How to Apply
Interested and qualified candidates should send their updated Resume and Cover Letter to: hr@pershinghills.com using the Job Title as the subject of the mail.