Overview
Quidax is an African focused cryptocurrency exchange. We enable customers to buy/sell Bitcoin and other cryptocurrencies (Ethereum, USDT and Litecoin) with Naira.
Our vision, which is at the core of what we do every day at Quidax, is to build a world where sending money and value around the globe is as easy as sending a text message. We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.
Job Position: Fraud Analyst
Job Location: Remote
Job Description
- We are looking for a Fraud Analyst to efficiently and effectively manage fraud related issues. This role is primarily responsible for developing and implementing action plans for detecting fraudulent activities in the organisation.
- The candidate should be familiar with legal and regulatory guidelines and best practices and should also be of high ethical standard.
- The Senior Fraud Analyst is responsible for analysing transaction trends, developing fraud prevention strategies, and executing processes that will help us keep fraud levels below our acceptable thresholds.
- Experience as a Fraud Management professional. In-depth knowledge of the industry’s standards and regulations. Excellent knowledge of reporting procedures and record keeping. A business acumen partnered with a dedication to legality. Methodical and diligent with outstanding planning abilities.
Job Responsibilities
Here’s an example of what your day to day at Quidax might look like:
- Fraud Monitoring, Analysis, Investigation and Resolution. Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
- Utilize various data analysis and accounting tools in collecting, sorting and analysing transaction data to obtain results which reveal inconsistencies as well as the possible suspects.
- Identify business areas requiring increased security to protect the company and customers from future incidents of fraud, provide recommendations on possible mitigants.
- Respond to fraud queries across the multiple channels. Liaise with internal teams, customers, banks, law enforcement and any 3rd party involved.
- Design and implement processes effective for the prevention or minimization of fraud risks.
- Maintain record of investigative operations and findings, root causes, impact and possible risk mitigations.
- Create Fraud rules, test and provide feedback on process and system improvements based on changing fraud trends and patterns.
- Work closely with internal functions including Operations, Customer Support, and Compliance. Liaise with legal and compliance to develop and execute plans for the resolution of fraud cases.
- Prepare reports for senior management and external regulatory bodies as appropriate.
- Other roles as assigned.
Job Requirements
What you need to have:
- 3-4 years’ experience as a Fraud Analyst preferably in financial services.
- Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, investigate and optimise fraud processes.
- Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
- Proficiency in SQL/ Advanced Excel or any other data manipulation tool.
- Strong analytical, communication, and organisational skills.
- Ability to operate with minimal supervision, and high degree of autonomy.
- Strong attention to detail, ability to spot patterns and investigate.
- Have managed a fraud tool and/or written fraud rules that help with reducing fraudulent occurrences.
Nice to haves
- A Fraud Certification (CFE)
- Crypto experience
How to Apply
Interested and qualified candidates should:
Click here to apply online
What our hiring process looks like
It’s a 3-step quick process!
- Intro call with the recruiter
- 1hr call with the hiring team lead
- 45mins culture fit interview.