Overview
At Greymond Shelter, we develop and construct it to suit your needs. We are focused on the integration of technology and automation into residential and commercial real estate using sustainable methods. The Greymond Shelters brand is a guarantee of integrity, professionalism, and reliable housing Development suitable for all classes. House Planning – We bring to bear our experience and expertise in developing luxury and state-of-the-art properties. Property Sale – We specialize in the sale of lands and houses. We also offer flexible payment plans and incentives.
Job Position: Customer Service / Front Desk Executive
Job Location: Asaba, Delta
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Job Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Application Deadline
4th December, 2023.
How to Apply
Interested and qualified candidates should send their CV to: admin@greymondshelters.com using the job title as the subject of the mail.