Overview
Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.
Job Position: Customer Service Intern
Job Location: Garki, Abuja (FCT)
Job Description
- Responding to customer inquiries via email, phone, and chat
- Assisting customers with product or service issues and troubleshooting
- Processing returns, exchanges, and refunds
- Updating customer account information in the company’s database
- Collaborating with other departments to resolve customer issues
- Conducting customer satisfaction surveys and analyzing feedback
- Creating and updating customer service documentation and FAQs
- Assisting with social media customer service inquiries and responses
- Participating in training sessions and team meetings
- Contributing to ongoing customer service improvement initiatives.
Job Requirements
- Candidates should possess B.Sc Degrees with 1 – 2 years relevant work experience.
Application Deadline
7th February, 2024.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@tempkers.com using the Job Title as the subject of the mail.