Overview

Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

Job Position: Recovery Agent

Job Location: Lagos

Job Description

  1. This is a contract role as a Loan Recovery Officer at Renmoney, located in Lagos with on-site work flexibility. As a Loan Recovery Officer, your responsibility is to recover delinquent loan accounts by working with customers to establish repayment plans, following up on payment arrangements, and taking action to minimize company losses.
  2. Implement Recovery strategies on all accounts in arrears by engaging the customer through the telephone, e-mails, and physical visits to demand payments on overdue accounts.
  3. Verify information of overdue arrears and follow up with a call and physical visit
  4. Investigate and resolve discrepancies in the customer’s payment schedule and repayment instruments.

Job Requirements

  1. Proven working experience as a Loan Recovery Officer with at least 1 year of experience
  2. Analytical thinking and problem-solving skills to identify potential risk factors and design solutions
  3. Experience working with a Bank or Microfinance bank as a Loan Recovery Officer
  4. Experience using standard office software, including Microsoft Office and Google Suite

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Graduate

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