Overview
MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.
Job Position: B2B Telesales Representative
Job Location: Victoria Island, Lagos
Job Description
- Telesales Representative will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Job Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts.
- Ask questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Keep records of calls and sales and note useful information.
- Pass on leads to the outbound sales team if applicable.
- Upsell and cross-sell other products that may be useful for clients.
Job Requirements
- Proven experience as telesales representative.
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Application Deadline
11th October, 2024.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@mactay.com using the job role as the subject of the mail.
