Overview

MasterMindsHRSG – Our client in the Industrial Equipment Wholesales firm is recruiting to fill the position below:

  • Job Position: IT Technical Support Analyst
  • Job Location: Lagos

Job Description

  • We are in need of an IT Technical Support Analyst to monitor and maintain the computer systems and networks of the business. He / She will provide technical assistance and support to employees.

Job Responsibilities
The work/job functions include but not limited to:

  • Providing technical assistance with computer hardware and software
  • Resolving issues for staff via phone, in person, or electronically
  • Logging bugs and enhancement requests
  • Performing hardware and software installations, configurations and updates as needed
  • Creating and maintaining tips and tricks solutions for online database and web site
  • Resolving technical issues in a timely manner using available resources within the company

Job Requirements

  • A Degree in Computer Science or Management Information System (MIS)
  • Previous working experience in IT support for at least 2 years
  • In-depth knowledge of Windows 10, Mac OS, Microsoft Office 365 etc.
  • Excellent customer service skills
  • Strong troubleshooting and critical thinking skills

Closing Date
24th February 2021.

How to Apply

Interested and qualified candidates should send their CV to: careers@mastermindshrsg.com using the “Job title” as the subject of the email.

Tagged as: Engineering, Information Technology, Technical