Overview
The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company,Percy Aitkins – Bureau De Change.
Job Position: Head of Sales (Wealth Management)
Job Location: Lagos
Job Description
- The Head of Sales will play a pivotal role in refining and optimizing the sales processes, enhancing team performance, and ensuring that the department consistently meets and exceeds targets.
- This role requires an innovative leader capable of developing and implementing strategic initiatives to optimize sales operations across all regions.
- The ideal candidate will not only understand the product offerings but will also streamline the recruitment and training of high-performing sales teams to ensure departmental success.
Job Summary
- The ideal candidate should have a passion for improving sales efficiency and must be adept at transforming processes to achieve better performance across teams.
- Key responsibilities include overseeing daily operations, optimizing lead conversion, analyzing growth trends, and continuously improving the sales process.
- The candidate will also be responsible for managing recruitment and staffing to ensure the sales team is equipped to meet targets.
- This role is not limited to candidates with experience in the financial industry, but rather someone who can quickly grasp the company’s products and processes and drive a performance-oriented sales culture.
Job Responsibilities
Productivity:
- Optimizing Sales Processes: Streamline sales processes to enhance efficiency and reduce turnaround time for wealth management related activities.
- Performance Monitoring: Regularly monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure sales teams are meeting targets in wealth management.
- Sales Strategy Development: Collaborate with stakeholders to develop and implement sales strategies aimed at increasing productivity and maximizing sales opportunities in wealth management.
- Lead Management: Manage the Lead Management System (LMS) and implement optimal conversion strategies to enhance lead generation and conversion rates for wealth management.
- Process Improvement: Identify, develop, and implement process changes aimed at improving customer satisfaction and sales efficiency in wealth management.
- Sales Incentive Programs: Develop and implement monthly sales incentive programs to motivate sales teams and drive results in wealth management.
- Competitor Analysis: Conduct competitors’ analysis to identify market trends and recommend strategies for driving sales in wealth management across all regions.
Leadership:
- Team Motivation: Motivate and inspire wealth management teams to achieve their goals and objectives, fostering a culture of high performance and continuous improvement.
- Training and Development: Provide ongoing training and development opportunities to equip wealth management teams with the necessary skills and knowledge to succeed.
- Performance Management: Manage and evaluate the performance of wealth management teams, providing feedback and coaching to support their growth and development.
- Policy Advocacy: Intervene in policy modifications and amendments deliberation with stakeholders to advocate for policies that support sales performance in wealth management.
- Client Experience Management: Escalate negative client experience issues that affect the brand position, ensuring high standards of service delivery are maintained in wealth management.
- Interdepartmental Collaboration: Collaborate with other departments to ensure effective team flow and alignment of objectives, fostering a cohesive and supportive work environment specific to wealth management.
Manpower Planning:
- Workforce Planning: Forecast, plan, and maintain manpower for wealth management teams across all regions, ensuring adequate staffing levels to meet business demands.
- Recruitment: Lead recruitment efforts with Talent Acquisition team to attract top talent, utilizing effective hiring strategies to build high-performing sales teams in wealth management.
- Performance Tracking: Monitor the activities of wealth management teams and track performance against targets, implementing corrective actions as necessary to ensure high delivery standards.
- Appraisals and Mentoring: Conduct appraisals and team mentoring sessions to support the professional development and growth of wealth management team members.
- Regional Performance Visits: Conduct regional performance visits to assess performance, provide support, and drive performance improvement initiatives specific to wealth management.
- Salary Workouts: Work with the Human Resource department to prepare and compute monthly salary workouts for wealth management teams, ensuring accuracy and adherence to company policies and procedures.
Key Performance Indicators (KPIs)
- Sales volume growth and revenue generation
- Efficiency improvements in sales processes
- Rate of successful recruitment and retention of sales talent
- Customer satisfaction and retention rates.
Job Requirements
- HND / BSc / MSc in a related field
- 7 years+ of progressive experience in sales andmarketing domain, preferably in the financial sector
- Professional training/certification/membership will be an added advantage
- Proven experience in driving process improvements and optimizing team performance
- Demonstrated ability to recruit and build high-performing sales teams
- Strong analytical skills and a results-oriented mindset
- Experience in sales management, preferably with a track record of meeting or exceeding targets.
How to Apply
Interested and qualified candidates should send their Application to: sales.careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
