Overview

Food Shack Mega Concept is a Lagos-based restaurant that is known for its delicious burgers and frozen drink. The restaurant has a cosy ambiance that sets it apart from the usual loud social scene in Lagos.

Job Position: Customer Service Officer / Waitress

Job Location: Victoria Island, Lagos

Job Responsibilities

  • Greeting customers and take them to their tables.
  • Take orders and ensuring a pleasant dining experience.
  • Familiarity with the menu to explain dishes, make recommendations, and answer customer questions.
  • Accurately recording customer orders and conveying them to the kitchen staff or bartender.
  • Serving food, beverages, and accompaniments promptly and accurately.
  • Suggesting additional items, specials, or desserts to increase sales.
  • Clearing tables, resetting them, and ensuring they are clean and presentable for incoming guests.
  • Presenting bills, processing payments, and returning change or receipts.
  • Working closely with other waitstaff, kitchen staff, and management to ensure efficient service.
  • Addressing any issues or complaints from customers promptly and professionally.
  • Following health and safety standards, as well as restaurant.

Job Requirements

  • Candidates should possess an SSCE / OND qualification with 1 – 5 years experience.

Application Deadline
30th November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: hrfoodshack@gmail.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Sales