Overview
LadyBiba is a fashion brand dedicated to making women standout as Lady Bosses in a classy and unique way.
Job Position: Sales Support Executive
Job Location: Lekki Phase 1, Lagos
Job Description
- The Female Sales Support role is responsible for assisting customers, maintaining a welcoming store environment, and supporting the sales team in achieving store goals.
- The ideal candidate has a passion for fashion, excellent customer service skills, and is highly organized with a keen eye for detail. Must be living around Lekki environs.
Job Responsibilities
Customer Service:
- Greet customers as they enter, offering a warm welcome and a personalized shopping experience.
- Assist customers in finding items that suit their needs, answering questions, and providing product knowledge.
- Handle customer inquiries with patience and professionalism, ensuring high levels of satisfaction.
- Process transactions at the cash register, including cash, credit, and returns, accurately and efficiently.
Sales Support:
- Support sales associates in reaching store sales targets by assisting in customer engagement and upselling techniques.
- Ensure fitting rooms are clean, organized, and ready for customer use.
- Replenish stock on the sales floor and ensure displays are tidy, visually appealing, and follow merchandising guidelines.
Product Knowledge:
- Stay up-to-date with the latest trends, seasonal product releases, and promotional offers.
- Provide customers with insights and style suggestions based on current fashion trends.
Inventory and Stock Management:
- Assist with receiving, unpacking, and organizing new merchandise.
- Conduct regular stock counts to ensure accurate inventory and restock sold-out items promptly.
Store Maintenance:
- Keep the store clean, organized, and visually appealing at all times.
- Assist with in-store events, promotions, and seasonal decor updates to create a welcoming environment.
Job Requirements
- Education: High School Diploma or equivalent; experience in retail or fashion is preferred.
- Experience: At least 1 year of experience in retail, sales, or customer service is preferred.
Skills:
- Strong interpersonal and communication skills.
- Ability to work well in a team-oriented, customer-driven environment.
- Proactive with excellent problem-solving skills and attention to detail.
- Knowledge of women’s fashion trends and a passion for style.
Application Deadline
18th November, 2024.
How to Apply
Interested and qualified candidates should send their Resume to: hr@ladybiba.com using the Job Title as the subject of the mail.
