Overview

Atlantic Palms Suites is one of the most loved resorts in Lagos State. Every moment of your stay is important for us, so we want to make sure you’ve enjoyed your holiday.

Job Position: Hotel Manager

Job Location: Lekki, Lagos

Job Type: Full-time

Job Description

  • We are looking for an experienced and professional Hotel Manager to lead our hotel operations and ensure a welcoming atmosphere for guests. As a Hotel Manager, you will oversee the day-to-day management of all departments, ensuring a seamless and enjoyable guest experience. This role requires a blend of strategic thinking, excellent communication, leadership, and hands-on management to maintain the highest standards of service, profitability, and efficiency.

Job Responsibilities

  • Oversee and coordinate all hotel operations, including front desk, housekeeping, food and beverage, and office staff.
  • Ensure smooth operations by monitoring employee performance, conducting evaluations, and providing necessary training to maintain service standards.
  • Develop and implement hotel policies and procedures, ensuring compliance with safety regulations and industry best practices.
  • Manage financial activities, such as setting room rates, preparing budgets, and tracking expenses.
  • Maintain accurate records of hotel funds, budgets, and revenue and provide regular reports to senior management.
  • Address guest complaints and concerns promptly and professionally, ensuring high levels of customer satisfaction.
  • Monitor the hotel’s performance metrics, implement improvements, and evaluate staff productivity.
  • Develop marketing strategies to promote hotel services, amenities, and special packages to attract new guests.
  • Liaise with suppliers, travel agents, and other third-party service providers to ensure a seamless guest experience.
  • Plan and organize activities to boost employee morale, productivity, and engagement.
  • Stay up to date with industry trends and emerging best practices to continuously improve hotel services.

Job Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Masters Degree is an added advantage.
  • Minimum of 3 years of experience in hotel management or a similar managerial role within the
  • hospitality industry. Proven ability to manage and lead a diverse team, with strong interpersonal and leadership skills.
  • Excellent organizational, time management, and problem-solving skills.
  • Outstanding communication and customer service abilities.
  • Strong financial acumen, with experience managing budgets and handling financial data.
  • Familiarity with hotel management software and data entry.
  • Knowledge of health and safety regulations and compliance.
  • Personal AttributesProactive and results-oriented approach.
  • Detail-oriented with a passion for excellence.
  • Approachable, patient, and able to handle high-pressure situations calmly.
  • Creative and innovative, with the ability to implement new ideas to improve service quality.

Salary

  • 250,000 – 300,000

How to Apply

Please submit your resume and cover letter to recruitment@atlanticpalmssuites.com detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming a dynamic and motivated leader to our team!