Overview
The NSIA-LUTH Cancer Center (NLCC) is West Africa’s most renowned center dedicated solely to offering premium cancer care, research, education and prevention. Our aesthetic facility stands distinct within the walls of the prestigious Lagos University Teaching Hospital and boasts of world class, state-of-the-art equipment and facilities that deliver international standard Cancer care in a comfortable and safe environment. Our Clinical team comprises of highly skilled and experienced in-house Clinical and Radiation Oncologists, Oncology Nurses and other multidisciplinary specialists with a proven track record of excellence in clinical leadership and expertise in the field of Oncology.
Job Position: Business Development Lead
Job Location: Lagos, Nigeria
Job Description
- This role provides support to the organization with a special focus on business development solutions, ensuring revenue generation for the organization, managing client accounts, and creating new sales ideas, including innovative strategies, pitches, and business plans.
- Responsible for the development, growth, and management of the organization’s brand, events, and all print and social media platforms.
Business Development:
- Lead the Business Development unit by developing a strategy for the unit, managing resources, budget, impact, and focusing on results and revenue for the organization.
- Identify sales and services that would appeal to new clients.
- Manage organizational and client expectations.
- Set up business meetings and one-on-one conversations with prospective clients.
- Create presentations on targets, impact measurement, and goals for the marketing team for regular reviews with senior management.
- Negotiate business development contracts following the organization’s procedures.
- Find and pursue new business development leads.
- Work with stakeholders externally to enhance business at the center.
- Collaborate with PR agencies to enhance brand and communication strategies.
- Undertake any additional tasks requested by the CEO.
Client Service Support:
- Manage client accounts.
- Attend and organize networking events.
- Build trust and long-term relationships with clients/customers.
- Work closely with the Clinic Services Manager to support programs and initiatives at the clinics and external stakeholders, focusing on long-term value.
- Maintain records of clients, referrals, revenue, and other important data.
- Make professional decisions in a fast-paced environment.
- Cultivate positive interactions and relationships with sales representatives, team leaders, managers, and executives to evaluate sales strategy and results.
- Develop ways to improve the client experience and build brand loyalty.
- Research market and industry trends.
- Regularly update the client database and services provided on the company’s website.
Website Management:
- Oversee the development and management of the company website, including design and content generation.
- Ensure website content is current and appeals to potential patients.
- Increase website traffic and monitor analytics.
- Update the website with all relevant information.
Marketing, Print, and Social Media
- Raise the visibility and brand awareness of the company through effective marketing and communications plans to attract clients and promote the company to external audiences.
- Manage the company’s social media handles (Facebook, Instagram, Twitter, LinkedIn), creating online communities that promote the brand.
- Market the company to increase patient footfall at the center through various channels.
- Collaborate with hospitals in person and via communication channels.
- Prepare and deliver marketing presentations in various formats, including video for online use.
- Build relationships with target markets and associations.
- Produce marketing and informational communications, such as newsletters, delivered through multiple platforms.
- Ensure core company information (e.g., values, and success stories) is accessible on all platforms.
- Develop an annual marketing plan aligned with company priorities.
Public Relations, Events and Branding:
- Media and press liaison to ensure the correct narrative about the company is in the public domain.
- Collaborate with PR agencies under the direction of the CEO.
- Ensure key company events are publicized appropriately.
- Manage the company’s brand and promote all events.
- Ensure significant publicity mileage for key company events.
Job Requirements
- BA/BSc/HND, MBA/MSc/MA – Must hold a degree in business, administration, or a related field.
- 5–7 years of experience in business development, marketing, or customer service in a managerial capacity, with a proven track record of success.
- Mandatory: A minimum of 3 years of business development experience in the healthcare industry.
- Experience working with colleagues across different time zones.
- Demonstrated and proven sales results.
Key Competencies & Behavioral Expectations:
- Business strategy skills.
- Emotional intelligence.
- People leadership skills.
- Problem-solving and negotiation skills.
- Business and commercial acumen.
- Results-oriented with a proven zeal for delivery and execution.
- Goal-oriented, organized team player.
- Able to analyze data and sales statistics and translate results into better solutions.
- Excellent verbal and written communication skills.
- Able to multitask, prioritize, and manage time effectively.
- Commitment to accuracy, attention to detail, and follow-through, with a focus on producing high-quality results.
- Self-motivated and self-directed.
- Experienced at preparing and presenting quarterly goals and forecasts for future projects.
- Comfortable in both leadership and team-player roles.
- Creative problem solver who thrives on challenges.
- Proficient computer skills, CRM software (Salesforce), and Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
How to Apply
Interested and qualified candidates should send their Application Letter and CV to: career@nlcc.ng using the Job Title as the subject of the email.
