Overview
Leatherback is a global digital cross-border payments service provider positioned to transform how treasury solutions are delivered to businesses and individuals in frontier countries. We provide a single access point that empowers individuals and businesses to be truly global. We do this by building best-in-class financial, payment, and commerce solutions that remove barriers to global growth and mobility for all citizens of the world.
Job Position: Product Manager – Mobile & Consumer Retail
Job Location: Victoria Island, Lagos
Job Description
- We are looking for an entrepreneurial and forward-thinking Product Manager to lead the development and growth of Leatherback’s mobile app, our flagship product for retail customers.
- This role is pivotal in creating a seamless and delightful user experience for individual consumers, driving engagement, and fulfilling our mission of delivering borderless finance solutions.
- The ideal candidate will combine technical expertise, strategic vision, and a customer-first mindset to build a world-class mobile product.
Job Responsibilities
- Define and articulate the product vision and strategy for Leatherback’s mobile app, focusing on delivering exceptional consumer/retail banking experiences.
- Drive the end-to-end product lifecycle, from ideation and development to launch and ongoing optimization, ensuring high-quality execution and timely delivery.
- Collaborate closely with design, engineering, and marketing teams to create a user-centric mobile app experience that meets customer needs and drives business objectives.
- Analyze customer feedback, market trends, and app performance metrics to identify areas for improvement and prioritize impactful solutions.
- Develop and manage the product roadmap, ensuring alignment with Leatherback’s overall goals and adapting to changes in market dynamics.
- Optimize user acquisition, retention, and engagement metrics through thoughtful feature development and user journey enhancements.
- Partner with compliance, sales, and support teams to ensure the app meets regulatory requirements and resolves customer pain points effectively.
- Stay ahead of market trends and advocate for mobile-first innovations to maintain Leatherback’s competitive edge.
Job Requirements
Education:
- First Degree in a relevant discipline.
Experience and Expertise:
- Proven Track Record: At least 5 years of experience managing successful mobile app products, preferably in fintech or banking.
- Technical Knowledge: Strong understanding of mobile technologies, including app frameworks (e.g., Flutter, React Native), APIs, and backend integrations. Familiarity with both iOS and Android development is highly desirable.
- UX/UI Proficiency: Expertise in delivering intuitive and user-friendly app experiences, with a strong eye for design and usability.
Analytical and Strategic Thinking:
- Data-Driven Decision Making: Skilled in using analytics tools (e.g., Mixpanel, Google Analytics) to track app performance, derive insights, and guide product enhancements.
- Strategic Vision: Ability to align product initiatives with business goals and balance short-term wins with long-term impact.
Customer-Centric Mindset:
- Empathy for Users: Deep understanding of consumer behavior and the ability to translate customer pain points into impactful product solutions.
- Global Perspective: Familiarity with multi-currency and cross-border financial products, particularly in emerging markets, is a strong advantage.
Leadership and Collaboration:
- Cross-Functional Leadership: Proven ability to lead and collaborate with diverse teams, including design, engineering, and marketing, to achieve shared goals.
- Stakeholder Management: Experience balancing competing priorities and managing relationships with both internal teams and external partners.
Communication and Problem-Solving:
- Clear Communicator: Exceptional written and verbal communication skills to articulate product vision and drive alignment.
- Creative Problem Solver: Ability to navigate challenges and deliver innovative, customer-centric solutions.
Preferred Experience:
- Scaling Expertise: Experience scaling mobile applications to serve large consumer bases effectively.
- Fintech Knowledge: Familiarity with payment systems, wallet infrastructures, or other consumer-facing financial services.
- Startup Environment: Experience thriving in fast-paced, high-growth settings with an entrepreneurial mindset.
Key Personality Traits:
- Innovative Thinker: Passionate about leveraging technology to solve complex problems and deliver meaningful customer experiences.
- Detail-Oriented: Ensures the highest quality standards in product development and delivery.
- Team Player: Thrives in collaborative environments and values cross-functional teamwork.
How to Apply
Interested and qualified candidates should:
Click here to apply online
