Overview
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation to help us guarantee exceptional client service and leading-edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Job Position: Head, Enterprise Business Development
Location: Nigeria
Job Descriptions
- Onboarding new enterprise banking Customers and proactive relationship management Engagement.
- Daily sales monitoring and reporting, Track percentage conversion ratio, Monitor proactive sales leads, Monitor specified sales and cross-sell target.
- Dormant accounts reactivation.
- Cross-selling the bank’s products and services to existing customers.
- Handling of customer complaints, improving customer experience and growing the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.
Job Qualifications
Experience
- First degree in any relevant discipline
- ACCA or ACA, or a master’s, would be an added advantage.
- At least 10 years’ experience is required in frontline banking, Relationship Management Commercial banking and Business banker, with products and services.
- Experience with handling and organising large data.
- Proficiency in Excel. Understanding of banking products and services,
Behavioural Competencies:
- Directing People
- Team Working
- Convincing People
- Meeting Timescales
- Taking Action
Technical Competencies:
- Customer Understanding
- Product and Service Knowledge
- Client Servicing
- Customer Acceptance and Review.
How to Apply
Interested and qualified candidates should:
Click here to apply online
