Business Development Manager at Wema Bank Plc

Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has, over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

Job Position: Business Development Manager
Location: Apapa, Lagos

Job Responsibilities
Sales Management: 

1. Develops and implements marketing strategy to ensure branch targets are met. This includes coaching staff on product knowledge, cross-selling and keeping up to date with changes and developments in the market/business area to drive optimal achievement of these opportunities.
2. Co-ordinates cross-selling opportunities with other business departments like corporate solutions, corporate banking, PMS, EFT, virtual banking, and other E-business products for possible businesses/ opportunities.
3. Conducts meetings with the marketing team and carries out reviews on the previous performance and plan for the month ahead.
4. Plans and oversees new marketing initiatives including branch expansion in new markets as well as continued expansion among existing customers.
5. Driving peak performance and commercial marketing success for all relationship officers across the branches. Risk management.
6. Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams is accurate and maintained promptly.
7. Responsible for the sale’s operational efficiency of the branch and the productivity of its staff.
8. Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with the Bank’s policies.
9. Develop close relationships with operations and risk management teams to ensure the delivery of quality products and services to customers.
10. Accountable for operating responsibly within the parameters of approved delegations.

Customer service:

1. Understand customer base and identify opportunities to build and grow profitable relationships.
2. Supervise the management of branch resources to ensure delivery and maintenance of customer service standards at every service outlet within the branch, by putting the right people in the right places and by enabling their self-development (coaching and training) for improved service delivery.
3. Monitor customers’ complaints through the Bank’s complaint management unit, identifying the root causes and addressing them at source to prevent recurrence.

People management:

1. Build organisational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
2. Responsible for the development and retention of relevant skills to meet business needs.
3. Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
4. Ensure skills assessments and competency-based training take place as and when required. • Create an environment in which learning and development are emphasised and valued.

Requirements

1. Education: Minimum of a First Degree in Any Discipline. Additional Qualification will be an Added Advantage
2. Specialised knowledge: Minimum of 12 – 15 years cognate experience
3. Professional Certification: CIBN
4. Experience: Sales and Marketing
5. Digitally Savvy
6. Superb interpersonal skills
7. Good communication skills
8. A commitment to excellent customer service
9. Strategic thinker with and ability to analyse and solve problems quickly
10. Ability to work well with others and lead a team

How to Apply
Interested and qualified candidates should:
Click here to apply online