Overview

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Position: Relationship Manager
Location: Abuja

Job Responsibilities

  1. S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue
  2. Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company’s sales goals
  3. Manage and lead the Merchant Acquisition team within the region to deliver profitable growth
  4. Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded
  5. Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams
  6. Meet target quotas for the region’s set KPIs, including transaction value, volume, and revenue
  7. Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager
  8. Have Strong understanding of the company’s products and services is essential, with the ability to advise others effectively
  9. Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region

Requirements

  1. Bachelor’s Degree in Sales and Marketing or related fields
  2. A minimum of 6 to 8 years of experience in the Merchant business
  3. Must have an Android phone
  4. Proven experience managing a high-performance sales team
  5. Ability to motivate a team of Sales Managers for performance
  6. Extremely flexible, result-oriented, and hardworking with a strong track record of success
  7. Ability to self-motivate and manage self
  8. Good communication and interpersonal skills
  9. Customer orientation and ability to adapt/respond to different characters.

Benefits

  1. Private Health Insurance
  2. Performance Bonus
  3. Pension Plan
  4. Training & Development.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  1. A screening call with a member of the recruitment team for 30 minutes
  2. Technical interview with the hiring manager for 30 to 60 minutes.

Tagged as: Customer Service

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