Overview
Tezza Business Solutions Limited is a leading Software Quality Assurance and Testing multinational with a regional office in Lagos, Nigeria. We are a Software Quality Assurance and Testing Services provider. Our primary goal is to be the “go to” Quality Assurance & Software Testing company in East and West Africa while developing offshore resources to fill test automation positions (and other hard-to-find software testing capabilities) in the North America and European markets.
Job Position: Scrum Master
Location: Lagos
About the Role
We are seeking a Skilled Scrum Master to join our growing technology team; a leading Microfinance Bank focused on driving financial inclusion through innovative digital solutions.
The ideal candidate will be responsible for facilitating agile processes, promoting collaboration, and ensuring high-quality delivery across multiple cross-functional teams.
You will work closely with Product Managers, Developers, QA Engineers, and other stakeholders to deliver efficient and scalable financial products that enhance our customer experience.
Job Responsibilities
- Serve as a Scrum Master for one or more agile teams, ensuring adherence to agile principles and best practices.
- Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Collaborate with Product Owners to ensure well-defined product backlogs and sprint goals.
- Identify and remove impediments that hinder team progress and delivery.
- Support the team in achieving a sustainable pace and continuous improvement.
- Foster a culture of accountability, transparency, and collaboration within teams.
- Track and communicate team progress using appropriate metrics (e.g., burndown charts, velocity).
- Act as a servant leader — protecting the team from distractions and enabling focus on sprint goals.
- Partner with other Scrum Masters and delivery leads to enhance overall agile maturity across the organisation.
- Ensure alignment of product delivery with compliance and regulatory requirements within the banking and financial sector.
Requirements & Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- 3+ years of experience as a Scrum Master or Agile Project Manager in a technology-driven environment.
- Proven experience working within financial services, fintech, or microfinance institutions (preferred).
- Strong understanding of Agile frameworks (Scrum, Kanban) and software development life cycles.
- Scrum Master Certification (CSM, PSM I, or equivalent) is required.
- Excellent communication, facilitation, and conflict-resolution skills.
- Strong analytical mindset and ability to adapt in a fast-paced, evolving environment.
- Experience using agile tools such as Jira, Trello, or ClickUp.
Nice to Have:
- Exposure to digital banking, payment systems, or loan management platforms.
- Experience with DevOps and CI/CD processes.
- Familiarity with agile scaling frameworks (SAFe, LeSS).
How to Apply
Interested and qualified candidates should:
Click here to apply online