Overview

Peopleplusng – We provide exceptional HR support that empowers businesses to succeed. We’re committed to delivering tailored solutions that meet the unique needs of each client, from recruitment and talent management to compliance and risk management.

Job Position: Operations Officer
Location: Abuja (FCT)

Job Summary

The Operations Officer is responsible for supporting the day-to-day operational efficiency of the facility by ensuring smooth clinic operations, adherence to SOPs, optimal resource utilisation, and consistent service delivery standards.

The role focuses on execution, coordination, and compliance across front-desk operations, facility readiness, inventory support, and inter-departmental workflows to ensure a premium client experience.

Job Responsibilities

  1. Support the smooth day-to-day operations of the clinic, ensuring all departments function efficiently.
  2. Ensure daily clinic readiness, including facility setup, supplies, and operational coordination before opening.
  3. Monitor clinic flow and support appointment execution to minimise delays and service disruptions.
  4. Ensure adherence to operational SOPs, service standards, and internal guidelines.
  5. Support inventory monitoring for consumables and clinic supplies; flag low stock levels promptly.
  6. Coordinate with vendors and service providers for cleaning, maintenance, and logistics support.
  7. Assist the Customer Experience team during peak periods to ensure a seamless client journey.
  8. Track and report operational issues, incidents, and resolutions to the Operations Manager.
  9. Maintain basic operational records, logs, and daily checklists.
  10. Support cross-functional activities involving Clinical and non-Clinical teams.

Qualification / Requirements

  1. Bachelor’s degree or HND in Business Administration, Operations Management, Management, or a related field.
  2. Less than 2 years of experience in operations, administration, facility coordination, or a similar support role.
  3. Experience in a clinic, healthcare, hospitality, retail, or service-based environment is an advantage.
  4. Basic understanding of day-to-day operational workflows and service delivery processes.
  5. Ability to follow SOPs, checklists, and operational guidelines with minimal supervision.
  6. Strong organisational and coordination skills with attention to detail.
  7. Good written and verbal communication skills.
  8. Basic computer proficiency (Microsoft Excel, Google Workspace, other work tools).
  9. Ability to multitask, work under pressure, and respond quickly to operational issues.
  10. High level of integrity, reliability, and sense of responsibility.
  11. Willingness to learn, take feedback, and grow within an operations role.

Salary
N200,000 – N250,000 per month.

How to Apply
Interested and qualified candidates should send their CV to: peopleplusng@gmail.com using the Job Title as the subject of the email.

Tagged as: Business Development