Overview

Coxiv Nament is an innovative, solutions-driven company dedicated to delivering exceptional products and services that empower individuals and businesses to thrive in an ever-evolving digital world. Founded on integrity, creativity, and customer satisfaction, we combine strategic thinking with cutting-edge technology to solve real-world challenges.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Job Type: Full-time

Role Overview

We are seeking a friendly, patient, and professional Customer Service Representative to join our team. The ideal candidate will handle customer enquiries, resolve complaints, and provide accurate information about our products and services while ensuring a consistently positive customer experience.

Key Responsibilities

  • Respond to customer enquiries via phone, email, WhatsApp, chat, or in person

  • Provide accurate information about products, services, pricing, and company policies

  • Resolve customer complaints and issues promptly and professionally

  • Maintain detailed records of customer interactions and transactions

  • Follow up with customers to ensure issues are fully resolved

  • Escalate complex issues to the appropriate department when necessary

  • Maintain a positive, empathetic, and professional attitude at all times

Requirements & Qualifications

  • Minimum of SSCE / OND / HND / BSc (depending on role requirements)

  • Previous customer service experience is an added advantage

  • Excellent communication and interpersonal skills

  • Strong listening and problem-solving abilities

  • Basic computer skills (Email, CRM systems, Microsoft Office)

  • Ability to work under pressure and meet deadlines

  • Strong attention to detail and reliability

Skills & Competencies

  • Strong verbal and written communication skills

  • Customer-focused mindset

  • Time management and multitasking abilities

  • Conflict resolution skills

  • Team player with a positive attitude

Salary & Benefits

  • Competitive salary

  • Performance-based bonuses

  • Training and career growth opportunities

  • Supportive and collaborative work environment

How to Apply

Interested and qualified candidates should send their CV/resume to coxivnament@gmail.com
Use “Customer Service Representative” as the subject of the email.

Tagged as: Automotive

About Coxiv Nament

Coxiv Nament is an innovative solutions-driven company dedicated to delivering exceptional products and services that empower individuals and businesses to thrive in an ever-evolving digital world. Founded on the principles of integrity, creativity, and customer satisfaction, Coxiv Nament combines strategic thinking with cutting-edge technology to solve real-world challenges.

At Coxiv Nament, we specialize in creating tailored solutions across multiple domains — from customer experience management and digital services to data-driven insights that help our clients make smarter decisions. Our team of passionate professionals brings together diverse expertise, ensuring every project is executed with excellence and a commitment to measurable impact.

We believe in building strong partnerships with our clients, fostering innovation, and driving sustainable growth. Whether supporting startups or established enterprises, Coxiv Nament’s mission is simple: to deliver value that matters.