Customer Service Representative at Noblepath Solution

Overview

Noblepath Solution is a dynamic and forward-thinking enterprise committed to delivering innovative solutions that improve lives, businesses, and communities. We operate with a strong focus on health and wellness, agribusiness development, and general services, providing reliable products and services designed to promote growth, sustainability, and long-term value.

At Noblepath Solution, we believe in integrity, excellence, and impact. Our approach is centered on empowering individuals and organizations through quality solutions, practical knowledge, and strategic support that drive measurable results. We are dedicated to building trusted partnerships and maintaining high professional standards in all our engagements.

Job Title: Customer Service Representative
Job Location: Lagos

Job Summary

• The Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring a positive customer experience. The role requires strong communication skills, patience, and a customer-focused mindset to build trust and maintain long-term relationships with clients.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, chat, or in person
• Handle customer complaints and provide effective solutions in a timely manner
• Maintain accurate records of customer interactions and transactions
• Provide product and service information clearly and confidently
• Follow up with customers to ensure issues are fully resolved
• Escalate complex issues to the appropriate department when necessary
• Meet or exceed customer satisfaction and performance targets

Requirements & Qualifications

• Minimum of SSCE / OND / HND / Bachelor’s degree (as applicable)
• Proven experience in customer service or a related role is an advantage
• Excellent verbal and written communication skills
• Strong problem-solving and interpersonal abilities
• Ability to work under pressure and handle difficult situations calmly
• Basic computer skills and familiarity with CRM tools

Key Skills & Competencies

• Customer-focused attitude
• Active listening and empathy
• Time management and multitasking
• Professionalism and teamwork
• Attention to detail

Benefits

• Competitive salary
• Training and career growth opportunities
• Supportive and professional work environment

How to apply:
Interested applicants should send their CVs to noblepathsolutionltd@gmail.com

Tagged as: Administrative