Overview

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra Leone, and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

Job Position: Customer Experience CRM Analyst
Location: Samuel Asabia House, Lagos

Job Requirements
Education:

Computer science, IT or other relevant numerate discipline.

Experience:

  1. Experience in using Microsoft Dynamics 365 and its implementation across various business functions such as services, sales, etc.
  2. Proficient in Microsoft CRM tools and the Microsoft Power Platforms, i.e., Power BI, Power Apps, and Power Automate.
  3. Demonstrate excellent presentation skills, Stakeholder Management, and Exceptional written and verbal communication skills.

Application Closing Date
10th April, 2026; 04:46 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Accounting, Customer Service, Finance

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