Pivotage Consulting is a professional outfit that offers a wide spectrum of strategic Human Resource Services; particularly – Innovative Staffing Solutions, Potent L&D Interventions and Flexible Outsourcing to both big and small organizations across different business sectors.

Job Position: Human Resources Business Partner

Job Location: Victoria Island Lagos,

Job Description

  • We are seeking a dynamic and versatile HR Business Partner to lead our client management and verification unit. The ideal candidate will possess a strong background in HR operations, strategic thinking, data analysis, and Verifications. As the lead point of contact for clients, you will play a pivotal role in ensuring client satisfaction, driving operational efficiency, and fostering strategic growth.

Job Responsibilities

  1. Lead team to achieve 100% unit target by overseeing all unit activities and team management.
  2. Act as unit’s chief culture officer, ensuring strict adherence to laid down rules on culture and performance.
  3. Mentor and train team members to nurture their growth and development.
  4. Develop and implement efficient frameworks for each client engagement with defined timelines, task delegation and monitoring.
  5. Define unit goals and devise frameworks to guide team members toward successful outcomes.
  6. Set performance metrics (KPIs) for team members and continuously monitor their achievements.
  7. Prepare and deliver compelling pitches and presentations to potential clients.
  8. Develop a robust clients’ prospect list and define likely services to peach.
  9. Prepare personalized proposal for each client/ prospect
  10. Utilize data analysis to extract insights, enhance operational efficiency, and identify strategic growth opportunities.
  11. Maintain meticulous records of verification documents, employee details, feedback reports, and fee disbursements receipts.
  12. Ensure OneDrive folder labelling is accurate and up to date at every point in time.
  13. Build/ update database of verification personnel in all institutions for process efficiency.
  14. Drive business development initiatives to meet financial targets, including market research for new opportunities.
  15. Approach prospects with the aim to turn them into clients.
  16. Oversee day-to-day unit activities, ensuring seamless operations and task execution through people management and task ownership.
  17. Foster relationships with academic institutions to streamline verification processes.
  18. Monthly review of the Standard Operating Procedures (SOPs) for update and upgrade.
  19. Strict adherence to SOPs and JDs always.
  20. Follow-up with the Accounts unit on timely invoice issuance and monitor payment receipts.
  21. Meet Clients expectations and deliver within stipulated timelines
  22. Maintain a 100% client satisfaction rate and prevent client loss due to operational or strategic issues.
  23. Task is considered incomplete until payment is received.

Job Requirements

  1. A good First Degree in any discipline
  2. A minimum of 4-6 years’ post NYSC experience in Human Resources Management.
  3. MBA/ Relevant Masters’ degree will be an advantage
  4. HR certification required e.g., CIPM, SPHRi
  5. Knowledge and practical experience in Staff verifications, Training, Business Development, Performance ManagementLead team to achieve 100% unit target by overseeing all unit activities and team management.
  6. Vast knowledge of Nigerian Labour Law
  7. Verification Laws and Processes
  8. Experience with Performance management
  9. Vast knowledge of verification systems across academic institutions
  10. Excellent in people management and employee engagement.
  11. Demonstrated ability to understand training needs and development programs
  12. Experienced in problem-solving skills.
  13. Excellent verbal and written communication skills.
  14. Proficiency in project management and MS Office Tools; Excel & Word

Application Deadline
18th November, 2023.

How to Apply
Interested and qualified candidates should send their CV (MS Word format only) to: recruitment@pivotageconsulting.com using “Human Resources Business Partner (Verifications)” as the subject of the mail.

Tagged as: Human Resources