Overview

Bluradish is a privately held company focused on developing innovative solutions in diversified businesses with a vision of improving and impacting lives through its service offerings. We specialize in raising standards through our synergy of varied business units. Our business portfolio spans the IT & Mobile Communication, Real Estate, Agriculture and Creative sectors, operating in the global marketplace. Driven by our philosophy, we invest for the long-term, bringing strategic capital, sector expertise, a track record of business turnaround success and operational excellence to areas we invest in.

Job Position: TeleSales/ Customer Care Representative

Job Location: Lekki, Lagos

Job Description

  1. We are looking for a well-spoken telesales representative to be responsible for attending to our clients over the telephone.
  2. The telesales representative’s responsibilities include contacting potential customers, reconciliation of customer payments, following up on issues affecting customer payments and trading for prompt resolution, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
  3. The successful telesales representative will be that person who has excellent communication skills as well as sales ability.
  4. You should be meticulous in keeping records, and able to handle all aspects of customer service.

Job Responsibilities

  1. Resolving issues with customers
  2. Asking questions to engage customers and keep the conversation going.
  3. Listening to the customers’ needs to generate repeat trades.
  4. Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  5. Keeping up to date on all products and informing customers of new products.
  6. Answering customers’ questions on the products.
  7. Reconciliation of customers’ payment
  8. Calling of new and old customers.

Job Requirements

  • Candidates should possess an HND/BSC qualification with 1 – 3 years of work experience.

How to Apply
Interested and qualified candidates should send their Resume/CV to Hr@bluradish.com

Note: The job requires having Queen English and a soothing voice.

Tagged as: Customer Service, Sales

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