Overview

Baobab Microfinance Bank is the leading digital financial inclusion group focusing on serving individuals, micro and small businesses in Africa and China. Our mission is to unleash the potential of our clients offering them simple and easy to use financial services. Founded in 2005 as Microcred, today Baobab has over a million customers and 3,800 employees operating in Burkina Faso, China, Democratic Republic of Congo, Ivory Coast, Madagascar, Mali, Nigeria, Senegal, Tunisia and Zimbabwe.

Job Position: Branch Supervisor (Loan Officer Supervisor)

Job Locations: Uyo – Akwa Ibom, Lafia – Nassarawa and Benin – Edo

Job Description

  1. The key quality of a supervisor is to work with his/her team of Portfolio Managers and to drive the daily business. You are the role model for your Portfolio Managers in terms of client acquisition and relations.
  2. Therefore, we look for candidates who possess the ability to organize and motivate teams on a daily basis.

Job Responsibilities
Loan Officer Supervision

  1. Manage your team of Portfolio Managers
  2. Ensure that individual Portfolio Managers meet their monthly disbursement objectives
  3. Ensure that individual Portfolio Managers meet their monthly targets for quality (PAR>30)
  4. Monitor performance to ensure that loan procedures are respected
  5. Conduct pre-disbursement field visits with Portfolio Managers
  6. Monitor repayment
  7. Support your Portfolio Managers with loan recovery.

Team Lead

  1. Coaching of your Portfolio Managers concerning their approach towards clients and mission
  2. Giving critical feedback concerning individual performance
  3. Building a team.

Reporting

  1. Prepare daily reports on individual Portfolio Manager performance.

Job Requirements

  1. University Degree in Business Administration, Management or General Economics
  2. Minimum of 3 years of working experience in a well-established company.

Required Skills:

  1. Good interpersonal skills
  2. Proactive and business orientated
  3. Organizational expertise
  4. High level personal integrity
  5. Bilingual in Hausa and English.

Application Deadline
14th July, 2023.

How to Apply
Interested and qualified candidates should send their Applications to: ng.recruitment@baobabgroup.com using the Job Title as the subject of the mail.

Tagged as: Banking, Finance, manager