Overview

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.

Job Description: Business Operations Analyst

Job Location: Yaba, Lagos

Job Description

  1. Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Job Responsibilities

  1. Create and monitor Operational KPI’s of process owners.
  2. Effectively communicate newly developed process/policies to the necessary stakeholders
  3. Help drive the implementation of all process and policies across all sales related unit
  4. Work directly with stakeholders to create implementation plans and complete milestones
  5. Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
  6. Independently implement, administer and evaluate day-to-day activities across all sales related departments
  7. Identify and execute given tasks and objectives, making recommendations that impact policies and processes
  8. Review analyzed data to explain trends; formulate and evaluate alternative solutions
  9. Analyze and interpret policies; review and implement procedures for program or function
  10. Give optimal reports and escalate when necessary.

Job Requirements

  1. B.Sc / HND in any field
  2. Experience in Operations is an advantage

Skills / Competencies:

  1. Interpersonal and verbal communication skills
  2. Time management and prioritization skills
  3. Organizational skills
  4. Assertiveness.

How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.