Overview

Owens and Xley is a Small Business Advisory and Consulting Company in Lagos, Nigeria. Our services include Small Business Startup and Set up, Business Plan preparation, Business Process Design and Business Strategy Formulation. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by a small business, which is why we have developed solutions which ensure that small business owners have access to technical skills but at a fraction of the cost.

Job Position: Cafe Manager
Location: Ikoyi, Lagos

Job Summary

We’re seeking an experienced Cafe Manager to oversee daily operations, drive sales growth, and maintain high standards of customer service and food quality. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a keen eye for detail.

Job Responsibilities

  1. Hire, train, and develop a high-performing team
  2. Conduct performance reviews and provide feedback
  3. Foster a positive and inclusive work environment
  4. Manage daily café operations, including food preparation and service
  5. Maintain high standards of food quality, presentation, and safety
  6. Ensure compliance with health and safety regulations
  7. Develop and implement strategies to drive sales growth
  8. Collaborate with the marketing team to promote the café
  9. Analyse sales data to identify trends and opportunities
  10. Ensure excellent customer service and resolve complaints
  11. Foster strong relationships with customers and stakeholders

Requirements

  1. Education: Bachelor’s Degree in Hospitality Management or related field
  2. Experience: 6+ years of experience in café or hospitality management
  3. Culinary Experience/Training: Culinary training or experience is highly desirable
  4. Certifications: Relevant certifications (e.g., food safety, hospitality management) are an added advantage

Skills:

  1. Strong leadership and team management skills
  2. Excellent communication and customer service skills
  3. Ability to work in a fast-paced environment and multitask
  4. Basic financial management and inventory control skills

Remuneration
N500,000 / Month

How to Apply
Interested and qualified candidates should send their Application, including Resume and Cover Letter, to recruitment@owensxley.com using the Job Title as the subject of the email.

Tagged as: Hospitality, manager