Overview

Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.

Job Position: Call Center Agent

Job Location: Ikeja, Lagos

Job Responsibilities

  1. Make calls and manage incoming call
  2. Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
  3. Contacting customers daily/weekly and informing them of their overdue draft
  4. Following up with customers daily/weekly on previous payment redemption date
  5. Advising customers on the best payment options and negotiating suitable payment plans.

Job Requirements

  1. Minimum of OND / HND / B.Sc qualification with 0 – 2 years work experience.
  2. Strong Written, Communication and Negotiation Skills.
  3. Ability to collaborate with a team in a fast-paced environment.
  4. Attention to detail and strong Listening skill.
  5. Must have a smartphone.

Benefits

  1. Salary: N50,000 – N75,000 Monthly.
  2. Weekly and Daily commission
  3. Opportunity to work from home
  4. Salary increment based on performance.

Application Deadline
12th December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.

Tagged as: Customer Service