Call Center Agent at Tenportion International Ltd

Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.

Job Position: Call Center Agent

Job Location: Ikeja, Lagos

Job Responsibilities

1. Make calls and manage incoming call.
2. Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution.
3. Contacting customers daily/weekly and informing them of their overdue draft.
4. Following up with customers daily/weekly on previous payment redemption date.
5. Advising customers on the best payment options and negotiating suitable payment plans.

Job Requirements

1. Minimum of OND / HND / B.Sc qualification with 0 – 2 years work experience.
2. Strong Written, Communication and Negotiation Skills.
3. Ability to collaborate with a team in a fast-paced environment.
4. Attention to detail and strong Listening skill.
5. Must have an ANDRIOD Phone.

Salary
N50,000 – N75,000 / month.

Application Deadline
25th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.