Overview
Jules Construction is a structural engineering and design company focused on delivering design and consultancy services to its clients that include engineering design analysis, design drawings and project management. The firm specialises in providing building structure consultations and solutions in the form of beam calculations, wall calculations, and roof design to all the main building materials. Three-dimensional modelling and visualisation is an additional service we offer to our clients. State-of-the-art design and analysis tools are an integral part of the services, which ensure that our services are accurate and minimise errors.
Job Position: Client Relations Manager
Location: Shogunle, Lagos
Job Summary
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them.
If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers
Requirements and skills
- With 2 – 5 years of Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team.
Salary
N100,000 – N150,000 monthly.
How to Apply
Interested and qualified candidates should send their CV to: portal.julesconst.net@gmail.com using the job title as the subject of the mail.
