Overview

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.

Job Position: Collection Officer

Job Location: Yaba, Lagos

Job Description

  1. Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
  2. Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.
  3. The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
  4. Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
  5. Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.

Job Requirements

  1. Candidates should possess a Bachelor’s Degree with 1 – 3 years work experience.
  2. Negotiation and Persuasion skills.
  3. Attention to details.
  4. Excel Data entry and basic math skills.

Application Deadline
25th November, 2022.

How to Apply
Interested and qualified candidates should send their CV to:careers@conceptgroup-ng.com using the Job Title and Location as the subject of the email.

Tagged as: Accounting, Finance