Overview
Future Views Services is a company that empowers the future leaders through training, mentorship and skills acquisition.
Job Position: Customer Care Officer / Call Center Operative
Job Location: Lagos
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Candidates should possess a Bachelor’s Degree, HND or OND qualification with 1 – 4 years work experience.
Salary
N50,000 – N105,000 / month.
Application Deadline
12th December, 2022.
How to Apply
Interested and qualified candidates should submit their CV to: futureviewservices@gmail.com using the Job Title as the subject of the email.