Overview

Soul Food Restaurant is a full-fledged organization with the goal of creating food that appeals to the African heart both in taste and in portion.

Job Position: Customer Care / Till Operation Officer

Job Location: Yaba, Lagos

Job Description

  • We are looking for a Till Operations Officer to manage all transactions with customers accurately and efficiently.
  • Your responsibilities include receiving payments and issuing receipts, keeping track of all cash & credit transactions while also managing online order placements.
  • To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Job Responsibilities

  1. Manage transactions with customers using cash registers, cash management point.
  2. Manage online order placement from customers.
  3. Collect payments whether in cash or POS or transfer.
  4. Issue receipts, refunds or change.
  5. Resolve customer complaints, guide them and provide relevant information
  6. Greet customers when entering or leaving the restaurant.

Job Requirements

  1. Candidates should possess a Bachelor’s Degree qualification with at least 3 years work experience.
  2. Work experience as a Till operator, Restaurant Cashier or in a similar role in a restaurant enviroment
  3. Basic PC knowledge.
  4. Familiarity with electronic equipment, like cash register and POS.
  5. Good math skills.
  6. Strong communication and time management skills.
  7. Customer satisfaction-oriented.

Application Deadline
30th November, 2022.

How to Apply
Interested and qualified candidates should send their CV to: vacancyalertssf@gmail.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate