Overview
GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.
Job Position: Assistant Customer Care Support Representative
Job Location: Ikeja, Lagos
Job Description
- Maintain a Positive and professional towards at all times
- Assist the head customer service representative. attend to customers’ inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customers’ complaints
- knowing our products in and out so that you can answer all questions
- keeping records of customers’ transactions, comments and complaint
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide customer service support
- Daily update of customers’ investment details.
Job Requirements
- Interested candidates should possess a Bachelor’s Degree in relevant fields.
- Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English
Salary
N3,400,000 – N4,000,000 monthly.
Application Deadline
31st March, 2023.
How to Apply
Interested and qualified candidates should send their CV to: cuspeople@gruvyvest.com using the Job Title as the subject of the mail.