Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right moves with us. With us, you’ll experience.

Job Position: Customer Care Representative

Job Location: Abuja

Job Description 

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  2. Responding promptly to customer inquiries.
  3. Communicating with customers through various channels.
  4. Acknowledging and resolving customer complaints..
  5. Processing orders, forms, applications, and requests.
  6. Keeping records of customer interactions, transactions, comments, and complaints.
  7. Communicating and coordinating with colleagues as necessary.
  8. Providing feedback on the efficiency of the customer service process.
  9. Ensure customer satisfaction and provide professional customer support.

Job Requirements

  1. BSC/HND
  2. Ability to stay calm when customers are stressed or upset.
  3. Eloquent in communication.
  4. Comfortable using computers.
  5. Experience working with customer support.

How to Apply
Interested and qualified candidates should forward their CV to: mshelrecruitment@gmail.com using the position as subject of email.

Tagged as: Customer Service, Real Estate